Find answers to common questions about your account, advertising, surfing, and referrals. Need more help? Send us a support ticket.
Visit the signup page, enter your details, and submit the form. We recommend using a Gmail address. Click the verification link in your welcome email to verify your email address.
Then log in and visit the Getting Started page to set up your profile and advertising and begin earning advertising credits.
To request removal of your account information and suspension of your account, please submit a support ticket. Administration can help you with this request.
If your account appears to be missing unexpectedly, contact support so we can investigate and help with recovery where possible.
Check your spam or junk folder first. You can request another verification email or use the resend verification option on the login page.
If you need to change your email address, contact support with the name and email address used at signup and your new email address. Gmail is recommended.
We use Gravatar for profile pictures. Create an account at Gravatar using the same email address you use here, then upload your picture and give it a G rating. You can also add additional email addresses to an existing Gravatar account and assign different pictures to them.
Log in to PayPal and locate the recurring payment for your upgrade. The payment may appear under Jamie Hargrave Online Services. Review the payment details carefully and cancel the subscription through PayPal.
If you cannot find the correct payment or need help, contact support.
Possible reasons include unanswered surf verification questions, clicking accuracy below 80%, detected cheating, or failure to follow our Terms and Conditions.
Submit a support ticket to discuss the reason for your suspension and whether your account can be restored.
Sites must be at least 90% English, comply with our Terms and Conditions, and pass our security checks.
Log in and visit the Getting Started Guide for instructions on setting up your advertising and using other site features. This guide is available to members.
Surf 100 pages to receive your signup bonus: 300 credits, 300 banner impressions, and 300 text ad impressions. The bonus will be added to your account after you meet the surfing requirement.
You need to add at least one website and set up automatic credit assignment before surfing. Log in, visit the Getting Started Guide, and complete the Basic Setup steps.
Our security system regularly checks sites in rotation and may pause or suspend a site for administrative review if it detects a potential problem.
Site checks are normally performed at least twice daily, and sites that pass the checks are enabled. Suspended sites are reviewed less frequently. You may delete a suspended site to receive a refund of its assigned credits, then try adding it again if the issue has been resolved.
Sites on our banned list receive suspended status. Members can view the banned site list after logging in. If you are unsure what to do, contact support.
No. Games are optional and offer a break from viewing ads. You can continue surfing instead.
Some rewards require a manual claim or entry on a particular rewards page. For example, Surfer Rewards and Promo Codes need to be manually entered from the Members Area.
Yes. All members have a daily limit of 1,001 pages. This helps prevent credit farming and gives members a fair opportunity to view ads and earn advertising credits.
Clicks on an incorrect surf-bar icon do not earn credit. Make sure the timer has finished and that you choose the matching picture.
If correct clicks are not being credited, try clearing your browser's cache and cookies. This may sign you out. If the problem continues, restart your modem or computer, or contact support for help.
Busy server periods or a slow internet connection can delay the icons. Try clearing your browser's cache and cookies or restarting your modem. If the issue persists, contact support.
Refer new members using your affiliate link. Referral bonuses may be offered during promotions, and eligible purchases of advertising or upgrades by your referrals can earn you commissions. Check the current offers and commission details in your account.
Promote your affiliate links through other traffic exchanges, mailing sites, and other permitted advertising channels. Always follow the advertising platform's rules and applicable anti-spam laws.
Log in and visit the Affiliate Toolbox for your promotional links and materials. Upgraded members may also receive random referrals from people joining through the home page or search engines.
The Traffic Finder was founded in September 2014. Dewayne Goodwin is the owner and administrator of TheTrafficFinder.com.
